Ask Maureen: Photo Processing Problems

Stephanie asked a simple question:
After a family reunion, I took several rolls of film to Walgreens to be developed. When I went back to pick them up, they couldn’t find them, even though I had a stub with the tracking number on it. I went back several days in a row and ended up writing letters to Walgreen, but never retrieved prints or negatives or anything. The lesson I learned of course was never leave film for overnight processing. What do those photo processing companies do with unidentified photos?

I’ve tried to obtain an answer to her query by contacting Walgreens. Both times I was told by customer service that a representative would call me within two days. No call either time.

I’m not giving up.

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